Site icon HyperHCI.com

Microsoft Outlook Error During Configuration : Enter your user name and password for the following server

microsoft outlook imap server issue

microsoft outlook imap server issue

Microsoft Outlook is an e-mail client software using in daily life to send and receive emails official and personal. But we face many issues errors during outlook configuration, i am going to tell you one of the most common issue is popular nowadays.

Are you facing the repeated dialog box with message Enter your user name and password for the following server to asking credential during outlook configuration for Gmail or any other mail account ?
If YES, this post is only for you to help out from “Enter your user name and password for the following server” irritating pop up dialog box.

Don’t worry, i have the solution of Enter your user name and password for the following server to give the right input to this unknown dialog box.

Description

When you try ot configure Microsoft outlook for Gmail account and other email service provider you face one repeating dialog box to frustrate you
Enter your user name and password for the following serve” and ask IMAP server credential to enter.
As shown in following screenshot below

Outlook : Enter your name and password for the following server

Resolution

I have two solutions

Solution 1

Cross-check your IMAP server port configuration as per best practice

IMAP Configuration

Step 1: Check that IMAP is turned on

  1. On your computer, open Gmail.
  2. In the top right, click Settings .
  3. Click Settings.
  4. Click the Forwarding and POP/IMAP tab.
  5. In the “IMAP access” section, select Enable IMAP.
  6. Click Save Changes.
Enable IMAP

Step 2: Change SMTP & other settings in your email client

Use the table below to update your client with the correct information. For help updating your settings, search your email client’s Help Center for instructions on setting up IMAP.

Incoming Mail (IMAP) Serverimap.gmail.com

Requires SSL: Yes
Port: 993
Outgoing Mail (SMTP) Serversmtp.gmail.com

Requires SSL: Yes
Port for SSL: 465

Requires TLS: Yes
Requires Authentication: Yes
Port for TLS/STARTTLS: 587
Full Name or Display NameYour name
Account Name, User name, or Email addressYour full email address
PasswordYour Gmail password

Example:

Outlook IMAP server port configuration

Now try to proceed to configure outlook again
I hope will be success.! If does not resolve yet, Please proceed to Solution 2

Solution 2

There is possibility that your account is secured with 2-Step Authentication feature is enabled for extra layer security.

If your 2-Step Authentication is enabled on Gmail or other mail service account. You need to disable it for a while to configuring the outlook,
After outlook configuration you can enable it again.

Step 1 : Log in to Gmail > click on Apps Panel

Gmail Apps Panel

Step 2 : On left panel, click on Security > find option 2-Step Authentication under Signing in to Google .

2-Step Authentication Enabled

Now you got the issue right, 2-Step Authentication is enabled on your Gmail account.

Step 3 : Disable / turn off, the 2-Step Authentication to click on 2-step Authentication arrow >

click on 2-Step Authentication arrow
Turn off 2-Step Authentication

Click on “TURN OFF” button to disable the 2-Step Authentication feature on Gmail.

Step 4 : Now go back to Outlook configuration and try now to proceed get the Message “successfully connected” with E-mail IMAP server.

Hopefully, it will work to resolve the explained issue.

Thanks to being here.!

Exit mobile version